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CAREERS

Panther's success is driven by the dedication of our employees. As a part of the Panther team, your work is rewarded through competitive compensation, sincere appreciation, and opportunities for enrichment and advancement. If you are interested in joining Panther Residential, please submit your resume to HR@Pantherrm.com for consideration and to be matched against any of our open positions.

Job Title:
Job Location:
Job Title:
Maintenance Supervisor
Job Title:
Maintenance Supervisor
Job Location:
Florida - Daytona (Sands Parc)
Responsibilities:
SUMMARY:
This position is primarily responsible for performing technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks, by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Core duties and responsibilities include the following. Other duties may be assigned.
  • Maintains the physical condition of the property according to company operating and safety standards.
  • Organizes, prioritizes and ensures that service requests and repairs are made correctly and in a timely manner.
  • Oversees turnkey operations. Ensures that vacant units are made rent-ready in a timely manner.
  • Performs turnkey work as required. Ensures all make-readies are inspected.
  • Maintains hazard communications program and teach and promote safe work practices.
  • Attends and participates in technical training programs to maintain personal skill level.
  • Maintains a preventative maintenance program that minimizes emergency repairs and service repairs.
  • Manages the service department in the most efficient and profitable manner possible given existing physical conditions, consistent with the goals of the company and property owners.
  • Assists with recruiting and hiring of quality staff and recommend promotions and terminations when necessary.
  • Works with the community manager to prepare staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines.
  • Communicates upward with community manager and delegate duties effectively to staff members.
  • Assists community manager with documenting counseling sessions with maintenance staff.
  • Adheres to the company's personnel management policies and procedures.
  • Communicates effectively with other associates to ensure cooperation between departments and properties.
  • Ensures all service staff receives appropriate training.
  • Understands and adheres to budget guidelines.
  • Works with community manager to obtain competitive bids on major expenses.
  • Purchases supplies using standard purchase order system and proper bidding procedures.
  • Understands and operates company computer software related to position requirements.
  • Contracts use of outside vendors only when necessary.
  • Monitors inventory of parts and supplies at appropriate levels.
  • Participates in company training classes and meetings, as required.
  • Ensures that the physical condition of the property is maintained according to company operating and safety standards.
  • Organizes and prioritizes service requests.
  • Ensures all service requests and repairs are made correctly and in a timely manner.
  • Oversees completion of service requests in 24 hours or per property policy.
  • Ensures excellent curb appeal at all times.
  • Inspects grounds, buildings, and other property features daily to minimize liability concerns.
  • Oversees turnkey operation and ensure that vacant are made rent-ready in a timely manner.
  • Maintains an effective preventative maintenance program.
  • Maintains an organized, clean and safe work area.
  • Ensures adherence to the company's safety and hazard communications programs, policies and procedures.
  • Teaches and promotes safe work practices to staff.
  • Maintains a high level of customer service.
  • Communicates effectively with residents, fellow Associates, vendors, and supervisors.
  • Assists community manger with department personnel management functions, budgeting and re-forecasting, as required
  • Works with community manager to handle maintenance related resident problems
SUPERVISORY RESPONSIBILITIES:
Manages Service Technician, Assistant Service Manager, Make Ready Technician, Groundsperson/Porters, Housekeepers. Assists Community Manager with overseeing and supervising work of outside contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual
  • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Interpersonal
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Leadership
  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.
  • Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Organization
  • Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
  • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
  • Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Self-Management
  • Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decisionmaking process; makes timely decisions.
  • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
  • Safety And Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditi
Job Title:
Groundskeeper
Job Location:
Alabama - Huntsville (Huntsville Parc)
Responsibilities:
SUMMARY:

This position is primarily responsible for meeting standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities and overall curb appeal of the property by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

  • Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
  • Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
  • Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
  • Ensure locks at amenities are in working order and ensure gates to all pool areas are working according to codes and safety standards.
  • Distributes notices and communications to residents as necessary.
  • Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
  • Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
  • Complies with Panther Properties Management safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.




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