JobTitle

Job Title

Community Manager

JobCode

Job Code

-

JobLocationName

Job Location

Florida - Sanford (Integra Crossings)

Responsibilities

Responsibilities

SUMMARY:



Seeking a Community Manager with prior lease up experience to lease up and manage our class "A" development in Sanford, FL.




This immediate focus of the position is to effectively lease up this new development in the most efficient and profitable manner possible given existing market conditions, consistent with the goals and objectives of the company and community owners by performing the following duties.




ESSENTIAL DUTIES AND RESPONSIBILITIES:



Core duties and responsibilities include the following. Other duties may be assigned.





	

	Manages a high quality on-site staff through implementation of effective recruitment,
training, motivation and development programs.
	
	

	Directs efforts to ensure all purchasing guidelines are followed including timely entry of
purchase orders and approval of invoices.
	
	

	Ensures administrative associates achieve the highest standards regarding shopping report
scores.
	
	

	Enforces resident retention and service request follow-up programs.
	
	

	Implements and monitors effective lease renewal programs.
	
	

	Monitors an effective preventative maintenance program to monitor service request
turnaround and ensures the responsiveness of the maintenance staff.
	
	

	Ensures that an adequate number of units are market ready.
	
	

	Promotes and teaches safe work practices among on-site staff and ensures all safety
programs are implemented and followed.
	
	

	Maintains product knowledge of community and competitive communities through
consistent evaluation of market conditions and trends. Ensures leasing staff develops similar
knowledge
	
	

	Directs efforts to implement sales and marketing plans, which effectively maximize rental
income and results in high occupancy.
	


	
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Qualifications

Qualifications

AdditionalInfo

Additional Info

JobTitle

Job Title

LEASE-UP Service Manager

JobCode

Job Code

NEW DEVELOPMENT

JobLocationName

Job Location

Florida - Daytona (Tymber Creek)

Responsibilities

Responsibilities

SUMMARY:


This position is primarily responsible for managing customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention by performing the following duties.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.



	
Achieves the community's resident satisfaction and retention goals by ensuring resident complaints and/or concerns are resolved in a timely manner, and by answering questions concerning rent and fee payments.
	
Completes call-backs on all service requests within 24 hours to ensure customer satisfaction.
	
Develops, produces and coordinates resident communications, by creating newsletters, surveys, lease violation letters, and other communications to the residents.
	
Manages the Community's roommate matching and assigns wait list leases (as needed).
	
Organizes and coordinates resident functions, including parties, birthday cards, welcome parties, unit visits, and other events as directed.
	
Evaluates the appearance and overall curb appeal, landscape, office environment and vacancies on a daily basis and ensure the leasing office, tour path and model(s) are ready for show daily.
	
Oversees the Community Assistant Program, where applicable.
	
Reviews the Courtesy Officer nightly reports and following-up on incident reports and lease violation notices as necessary, and ensuring the leasing office is secured for the evening.
	
Checks the answering service throughout the day for messages, and returns calls as necessary.

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Qualifications

Qualifications

AdditionalInfo

Additional Info

JobTitle

Job Title

LEASE-UP Leasing Specialist

JobCode

Job Code

NEW DEVELOPMENT

JobLocationName

Job Location

Alabama - Huntsville (Brio Parc)

Responsibilities

Responsibilities

SUMMARY:



This position is primarily responsible for interacting directly with prospective and current residents to achieve maximum occupancy and revenue. This position is also responsible for the sales process including but not limited to marketing, lead management, touring, closing and providing unparalleled customer service to prospects and residents by performing the following duties.




ESSENTIAL DUTIES AND RESPONSIBILITIES:




Core duties and responsibilities include the following. Other duties may be assigned.



	
Maintains an excellent customer service relationship.
	
Adheres to the Panther Property Management Standard Operating Procedures.
	
Leases apartments and sells the products and services of the property to prospects.
	
Responds to internet leads, answer prospect calls and conducts property tours following the guidelines outlined in the mystery shop forms.
	
Works to optimize occupancy while maximizing effective leased rent.
	
Utilizes established sales and marketing strategies to increase property traffic, maintains closing ratios and works to achieve and exceeds budgeted occupancy percentages.
	
Maintains thorough product knowledge of the property and that of major competition.
	
Prepares and has a thorough knowledge of all lease-related paperwork.•Maintains prospect traffic and leasing data, and assist with other computer data entry as necessary.
	
Delivers resident gifts; inspect units for move-ins to ensure units are ready.
	
Assists with planning and hosting of resident functions.
	
Is responsible for auditing all lease and renewal files for key controls and bonus submission to the Community Manager.
	
Reviews guest cards to ensure entry and follow-up as well as monitor any traffic trends.


	






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Qualifications

Qualifications

AdditionalInfo

Additional Info